Wednesday, July 9th 2025
Carmen was so incredibly helpful in finding the perfect cruise for our family. He was so patient with all of my questions. We are already working together again on our next cruise. I highly recommend Carmen!
–Allison J.
Wednesday, June 25th 2025
He helped me evaluate different options for a vacation before selecting an itinerary; providing education and first-hand knowledge along the way. Carmen was responsive and thorough in the many questions I asked before and after booking, will definitely work with Carmen again in the future. 
He helped me evaluate different options for a vacation before selecting an itinerary; providing education and first-hand knowledge along the way. Carmen was responsive and thorough in the many questions I asked before and after booking, will definitely… 
–Kristen M.
Thursday, June 12th 2025
Carmen was a great help coordinating our Cruise. He always kept.us advised on each step of the planning.
–Joan J.
Wednesday, May 28th 2025
We watched hundreds of YouTube videos before making a decision, but it was really Carmen's experience and understanding our needs that allowed us to make a final decision. He cut through all the noise and made us comfortable to move forward.
–Scott B.
Friday, May 9th 2025
He is well-traveled himself and researches thoroughly to share optimum information and advice on every aspect of an upcoming dream vacation. The only work I had to do was arrange trains and planes - I wish he could have done that part too. I am very appreciative of the time that Carmen allotted for my recent trip overseas and for his great communication skills, as well. He's always "on it", whatever my travel needs are. His personalized attention is greatly appreciated, and he takes great pride in doing everything to make a traveler happy! Thanks for everything, Carmen!! He is well-traveled himself and researches thoroughly to share optimum information and advice on every aspect of an upcoming dream vacation. The only work I had to do was arrange trains and planes - I wish he could have done that part too. I am very… –Nancy L.
Tuesday, December 24th 2024
Carmen is a pleasure to work with and is the consummate professional.
–Bob H.
Thursday, December 19th 2024
As always, Carmen is a great travel planner. He is always so helpful and goes out of his way to make our trip so enjoyable and meets our every need. Thank you again for a great Disney Cruise with our grandchildren.
–Nancy G.
Tuesday, December 10th 2024
He makes the cruise process smooth and easy. We had 15 of us traveling and he was available for all of our planning and was quick to respond to questions we had. I will definitely recommend him to our friends and family. ??
–Tilly A.
Monday, November 25th 2024
He is quick to respond and understands our needs.
–Pat K.
Thursday, October 31st 2024
Couldn't have been more pleased. Carmen was a great help all the way.
–Anne P.
Tuesday, September 17th 2024
Smooth trip. Thanks so much for your support and planning.
–Ken C.
Tuesday, August 13th 2024
We had an amazing week on Celebrity Solstice, cruising to Alaska! Our stateroom in Aqua Class was perfect, and definitely the way to go. Many thanks to Carmen for his help with everything! We will most definitely be back.
–Paul B.
Wednesday, August 7th 2024
I wanted to take a moment to express my heartfelt appreciation to Carmen for the exceptional job you did in organizing our recent cruise. It was a truly great trip, and your meticulous planning and attention to detail were evident at every step of the journey. Without your expertise and dedication, we could not have possibly arranged such a fantastic tour.
From coordinating the itinerary to ensuring everything ran smoothly on board, your efforts did not go unnoticed. This was undoubtedly one of the best cruises we've ever had the pleasure of experiencing, thanks in large part to your hard work and professionalism.
Once again, thank you for making our trip memorable and enjoyable. We look forward to planning more adventures with you in the future.
Isaac Solson I wanted to take a moment to express my heartfelt appreciation to Carmen for the exceptional job you did in organizing our recent cruise. It was a truly great trip, and your meticulous planning and attention to detail were evident at every step of the…
Wednesday, August 7th 2024
My wife and I went on a cruise from Boston to Montreal for our 50th wedding anniversary. When we began thinking about what we wanted to do, I contacted Carmen for some help in planning. He took it from there. We thoroughly enjoyed our accommodations on the ship and saw an area of the US we had not seen before. Carmen took care of all the preparation and kept us up to speed and on task with the documents needed to travel. We WILL be using Carmen again with any travel plans in the future. My wife and I went on a cruise from Boston to Montreal for our 50th wedding anniversary. When we began thinking about what we wanted to do, I contacted Carmen for some help in planning. He took it from there. We thoroughly enjoyed our accommodations on…
Monday, August 5th 2024
Nice experience
–Isaac S.
Sunday, June 9th 2024
Carmen was very helpful in booking our Royal Caribbean cruise. He is very knowledgeable about cruising and I highly recommend him.
Tuesday, June 4th 2024
Carmen, thank you so much!!! We had an unforgettable family vacation and you made everything so easy. We will be booking many more cruises with you.
Friday, May 31st 2024
First time we’ve used Carmen to help us plan and make arrangements for our two week trip to Oregon.
Trip involved multiple locations, requiring overnight stays. Our accommodations were outstanding, with all the refinements we require, and our host at each location were gracious. We could not have planned a better trip ourselves. Carmen’s assistance was over the top and I can’t wait to have him plan another trip for us. First time we’ve used Carmen to help us plan and make arrangements for our two week trip to Oregon.
Trip involved multiple locations, requiring overnight stays. Our accommodations were outstanding, with all the refinements we require, and our host at…
Friday, April 26th 2024
You could not ask for a better travel planner than Carmen. He was there every step of the way from deciding our best options, answering all my questions promptly, making all the arrangements with Viking, to calming me down when our flight was weather delayed. I would not plan a trip without him. Thanks so much, Carmen! You could not ask for a better travel planner than Carmen. He was there every step of the way from deciding our best options, answering all my questions promptly, making all the arrangements with Viking, to calming me down when our flight was weather…
Tuesday, March 19th 2024
Thanks Carmen. The cruise was great with all steps of the way. The new Rotterdam is a beautiful ship. HAL is still our favorite cruise line.
–Bobbie B.
Tuesday, February 20th 2024
Carmen is AWESOME! He set up our Alaskan cruise (Princess) last year and we just finished our Hawaii Cruise (NCL)! Both were such memorable experiences and he made it soooo easy to stay on track. Would highly recommend either cruise. Carmen was even able to get me a last minute Cozumel cruise on Carnival when friends were going for a quickie however, I wouldn't recommend that line unless you are young and like to party! Both Alaska and Hawaii we traveled with friends who booked their own passages through the cruise lines and feel they did not get as good of a deal as Carmen got for us. Trust Him, he stays on top of everything! Carmen is AWESOME! He set up our Alaskan cruise (Princess) last year and we just finished our Hawaii Cruise (NCL)! Both were such memorable experiences and he made it soooo easy to stay on track. Would highly recommend either cruise. Carmen was even able… –Sandy P.
Tuesday, February 20th 2024
After hours of trying to figure out Royal Caribbeans pricing structure, and which shops could hold 4 people in a room, I called the best. Carmen knew which ships had what details immediately. Few minutes later he was reserving a room for me. Best experience, highly recommend. After hours of trying to figure out Royal Caribbeans pricing structure, and which shops could hold 4 people in a room, I called the best. Carmen knew which ships had what details immediately. Few minutes later he was reserving a room for me. Best…
Tuesday, January 2nd 2024
My wife and I had to cancel a scheduled cruise at the last minute due to illness. Carmen jumped right in and in short order all port fees/taxes, Celebrity excursions and onboard acitivity fees were refunded to us
The value of a travel agent to is how they manage when there is a problem.
Carmen gets hight marks from us for his attention to detail, his professionalism and his friendly attitude. My wife and I had to cancel a scheduled cruise at the last minute due to illness. Carmen jumped right in and in short order all port fees/taxes, Celebrity excursions and onboard acitivity fees were refunded to us
The value of a travel agent to is how… –Genie and Bruce A.
Thursday, December 14th 2023
Captain Carmen provided us with an excellent cruise experience. We traveled with a group of 12; Carmen paid attention to all the details and he was very responsive to our questions and concerns. We highly recommend Captain Carmen for helping you plan your next vacation.
Chris & Ron Captain Carmen provided us with an excellent cruise experience. We traveled with a group of 12; Carmen paid attention to all the details and he was very responsive to our questions and concerns. We highly recommend Captain Carmen for helping you plan… –Christine G.
Wednesday, October 25th 2023
Ship staff was wonderful. You get to know them on a long cruise and we really enjoyed meeting them. Some of the entertainment was great The excursions we took were very enjoyable. Thank you Carmen for all of your help making it happen.
Tuesday, October 10th 2023
The trip was phenomenal. Itinerary was perfect. We saw so much in 12 days.
Carmen made all the planning and booking so easy!
Tuesday, October 3rd 2023
Carmen helped us plan a wonderful vacation trip to Paris. He was there to answer all the questions I had about traveling to Europe. I'd would recommend Carmen to any family or friends looking to travel. He is knowledgeable, responds promptly to questions and very friendly. Carmen helped us plan a wonderful vacation trip to Paris. He was there to answer all the questions I had about traveling to Europe. I'd would recommend Carmen to any family or friends looking to travel. He is knowledgeable, responds promptly to questions…
Wednesday, August 9th 2023
Great trip. Very well organized. All the people were very friendly would not have wanted to do this trip without Carmen. He was easy to work with and was really helpful.
–Tom G.
Friday, August 4th 2023
Carmen was the utmost professional and perfect travel planner! From the moment we began discussions about a trip through Ireland over 12 months ago, to the time the trip ended, Carmen was accessible and able to answer all my questions and/or concerns. The trip exceeded my expectations as I was not sure about a coach journey through Ireland, but based on Carmen's past experiences he assured me it would meet my needs-and he was 100% on target! I highly recommend Carmen and will use him for future vacations. Carmen was the utmost professional and perfect travel planner! From the moment we began discussions about a trip through Ireland over 12 months ago, to the time the trip ended, Carmen was accessible and able to answer all my questions and/or concerns.…
Monday, July 3rd 2023
Carmen, thanks so much for finding, planning, and executing the most fantastic 11-day Alaskan voyage on Seabourn that we could imagine. The very few kinks we encountered along the way you quickly ironed out completely. You are the best!!
Saturday, July 1st 2023
We went to Alaska with another couple and Carmen took care of everything. The rooms he chose for us was perfect.
For years I never used a travel agent but will never book another cruise or vacation with anyone else. He gets paid by the companies he booked you with and, most often he saves us money, as well. We went to Alaska with another couple and Carmen took care of everything. The rooms he chose for us was perfect.
For years I never used a travel agent but will never book another cruise or vacation with anyone else. He gets paid by the companies he… –Bob H.
Sunday, June 18th 2023
Excellent cruise, food, hospitality and would highly recommend.
Monday, March 27th 2023
Carmen goes above and beyond! No need to look for another travel advisor. He made planning and booking our memorable vacation easy and stress-free.
Monday, January 30th 2023
We just returned from a 10 day Eastern Caribbean cruise which was terrific. We contacted Carmen through a friend, somewhat late in the game, and he quickly and professionally got us set up with Celebrity for our adventure. We found that he had all the answers, responded to our inquiries promptly and took the worry away about making all the plans. We recommend him highly. We just returned from a 10 day Eastern Caribbean cruise which was terrific. We contacted Carmen through a friend, somewhat late in the game, and he quickly and professionally got us set up with Celebrity for our adventure. We found that he had all the…
Monday, January 30th 2023
Carmen arranged our Jan 2023 cruise for my wife and myself plus about 10-15 friends (we all live in a retirement community). He was wonderful! He arranged nice discounts, a premium beverage package, and a substantial ship-board credit. The only things he didn't do was pilot the ship! Highly recommend!! Carmen arranged our Jan 2023 cruise for my wife and myself plus about 10-15 friends (we all live in a retirement community). He was wonderful! He arranged nice discounts, a premium beverage package, and a substantial ship-board credit. The only things he… –Tom W.
Sunday, January 29th 2023
We loved our Disney Cruise! Carmen will get you the best trip and sweat the details on your behalf. Highly recommended!
Sunday, January 1st 2023
Carmen is simply phenomenal to work with. From my first call to him regarding my interest in this cruise , to all the final planning and implementation, Carmen’s guidance was impeccable . He is currently in the process of helping two members of our party whose flights were cancelled because of disastrous weather conditions. He is working with the Insurance company from which we bought insurance coverage for the cruise. I am hopeful that Carmen will help us resolve this matter as well . Thank you , Carmen! Carmen is simply phenomenal to work with. From my first call to him regarding my interest in this cruise , to all the final planning and implementation, Carmen’s guidance was impeccable . He is currently in the process of helping two members of our…
Friday, June 3rd 2022
Carmen is so knowledgeable and helpful when planning a trip. It’s the small things that make the biggest impact and he never overlooks a detail. Highly recommend the Captain when considering your next trip.
Friday, May 13th 2022
I couldn't have planned such a grand trip on my own. Carmen was always there to answer any questions I had and lead me through the planning. He was AWESOME! I will recommend him to my friend anyday!
Monday, April 25th 2022
He took care of everything for us and is a wealth of knowledge. And has a great personality too.
–Gina M.
Thursday, December 16th 2021
Carmen, our Cruise Planners agent, recommended this tour to us and it was everything he promised it would be. The original tour we booked got cancelled because of COVID and we relied on Carmen to navigate the details in getting our credit points from the tour company and rebooking us on a later tour. Superb job!! Carmen, our Cruise Planners agent, recommended this tour to us and it was everything he promised it would be. The original tour we booked got cancelled because of COVID and we relied on Carmen to navigate the details in getting our credit points from… –Carol H.
Wednesday, November 10th 2021
Carmen, is great and knowledgeable with helping in planning our time. I have used him before and will use him again.
–JoAnn J.
Wednesday, October 20th 2021
Carmen helped with everything and made sure that we had all of the paperwork necessary for travel.
–JoAnn J.
Friday, August 27th 2021
I have booked a few vacations and my travel advisor Carmen is wonderful. He takes the time to explain things and gives suggestions on what we can do and where to go.
–JoAnn J.
Monday, August 16th 2021
Carmen,
I want to tell you thank you for our beautiful place to stay and for finding this for us. We enjoyed it so much and I haven’t seen my daughter that excited in a long time.
Really appreciate you and all you do for us in planning our vacations. Thanks, Carmen,
I want to tell you thank you for our beautiful place to stay and for finding this for us. We enjoyed it so much and I haven’t seen my daughter that excited in a long time.
Really appreciate you and all you do for us in planning our… –Cindy M.
Tuesday, July 20th 2021
Thank you Carmen for helping guide us to an amazing vacation and resort choice! Thank you for being patient with all of my silly questions and being so helpful in every way!
–Jessica S.
Tuesday, July 20th 2021
Carmen helped me plan a bucket list trip to Pebble Beach, Carmel and the west coast for our 45th anniversary. His expertise and knowledge saved me countless of hours in planning our trip and arranging hotels, rental cars, dinners, and golf tee times. I can't thank Carmen enough for all his help and experience. We will be back to traveling frequently in the next few years and will be using Carmen for all our trips whether they are cruises or planned stays in specific areas. I strongly recommend Carmen to anyone planning to travel. Why waste time and frustration sitting on long hold time calls. Carmen can get it done faster and better than you can do for yourself and often save you money as well. Carmen helped me plan a bucket list trip to Pebble Beach, Carmel and the west coast for our 45th anniversary. His expertise and knowledge saved me countless of hours in planning our trip and arranging hotels, rental cars, dinners, and golf tee times. I… –Marilyn H.
Tuesday, July 20th 2021
Carmen has been an awesome travel advisor. I count on him for real-world travel experience and advice. He knows what he's talking about. He goes out of his way to ensure that his clients make the most of their travel time and investment.
–Serafin G.
Tuesday, June 8th 2021
Carmen was great in planning our vacation. He is detailed oriented and patient with me when I had questions. I will definitely use him in the future and also tell my friends about him and his service.
–JoAnn J.
Tuesday, June 8th 2021
Yellowstone has been on my bucket list for a long time but required too much planning and forethought for me to get it done. I got so lucky this year to be able to visit along with my husband and great friends. The scenery is breathtaking and so different at each part of the park. Carmen was instrumental in structuring our stay at 3 different locations. Each was unique and perfect for maximizing the efficiency of our trip to see everything. The animal sizes, the various lakes, geysers and mud pots are just so hard to imagine they must be seen to believe. We really had a great time and everything ran smoothly with the planning and coordination provided by Carmen Palogruto...we are working on another trip as soon as possible. Yellowstone has been on my bucket list for a long time but required too much planning and forethought for me to get it done. I got so lucky this year to be able to visit along with my husband and great friends. The scenery is breathtaking and so… –Barb S.
Monday, June 7th 2021
Carmen is the most professional Travel Agent we have found after more that 50 years of extensive travel . His attention to detail and follow through is hard to find today in the travel business.
–Bobbie B.
Tuesday, May 18th 2021
Carmen is very attentive to every detail. Our trip was our best with Carmen's help in planning & coordinating. He was always quick to answer any questions that I had & followed up with details as date got close. We'll definitely be calling Carmen for our next trip! Carmen is very attentive to every detail. Our trip was our best with Carmen's help in planning & coordinating. He was always quick to answer any questions that I had & followed up with details as date got close. We'll definitely be calling Carmen for our… –Mary P.
Thursday, January 21st 2021
Carmen has helped us with sea cruises, river cruises and golf trips. He has helped us have the best experience on our vacations.
–Bob H.
Tuesday, December 8th 2020
With our family of 5, many times getting accommodations that work are a challenge. Carmen came thru with great options for us that worked.
–Linda U.
